Privacy Policy

1. Introduction

DIVR Labs s.r.o. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using the website, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, and company name when you submit a contact or quote request form.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies & Tracking: Small data files stored on your device to improve your browsing experience and analyze website traffic.

3. How We Use Your Information

• To respond to your inquiries and provide customer support.
• To improve and optimize our website and services.
• To send you marketing communications (only with your consent).
• To comply with legal obligations.

4. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device that help us analyze web traffic and improve our site.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with the website by collecting anonymous usage data.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences through the cookie consent banner displayed on your first visit. You can also manage cookies through your browser settings at any time.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating the website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict the processing of your data.
• Data portability — receive your data in a structured, commonly used format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: hello@divrlabs.com